Customer service
We are available from monday to friday to answer your questions.
Track, Cancel, Return/Exchange
Manage Your Purchase
Queries
- Payment/Refund - We will refund the money once we are in receipt of the product in its original nature/condition. The refund shall be in the way the payment was made. If the payment was by Credit Card or Net-Banking, we will refund the Credit Card or Net-Banking account. If the payment mode was Cheque, we will send you a cheque. Cheques will be sent only to the billing address of the customer making the payment. The refund process will be initiated once we have received the product(s), in proper and original nature. Typically refunds are processed in less than 10 working days but in case of payments by Cheque, it may take a few extra days for the cheque to be delivered to your billing address, and for the funds to be credited to your account, once you deposit the cheque. Please note that we shall not be responsible for any delays in credit to the Cardholder's credit card account as that is managed by the Cardholder's issuing bank. Email us at care@threadvibeliving.com or call our contact center at 09650034933 in case of any assistance.
- Offers, Discount and Offers - Unlock exclusive savings with our irresistible offers! Enjoy discounts and redeem coupons for a delightful shopping experience. Elevate your savings as you indulge in premium products. Shop smart at Threadvibeliving.com
- Manage your account - Effortlessly oversee your account at ThredvibelivingCustomer Account Page. Update personal details, enhance security, and track orders seamlessly. Enjoy a streamlined experience tailored to your needs. Your satisfaction, our priority.
- Other - For any additional inquiries or assistance, please don't hesitate to contact us. Our dedicated support team is ready to help. Your satisfaction is our priority.
- How can I contact customer support - Our dedicated customer support team is here to assist you. Feel free to reach out via ourContact Us +919650034933, and we'll get back to you promptly.
- Do you offer gift cards - Absolutely! Treat your loved ones to the gift of VibeLiving with our stylish gift cards. They are available in various denominations and make for the perfect present for any occasion.
Frequently Asked Questions
Placing an order is a breeze! Simply browse our website, select the items you love, and add them to your cart. Once you're ready, proceed to checkout, and follow the easy steps to complete your purchase securely.
Placing an order is a breeze! Simply browse our website, select the items you love, and add them to your cart. Once you're ready, proceed to checkout, and follow the easy steps to complete your purchase securely.
Once an order is placed, it quickly moves through our system for prompt processing. Unfortunately, this means we're unable to modify or cancel orders once they are confirmed. Please review your order carefully before finalizing the purchase.
Once your order is dispatched, you will receive a confirmation email with a tracking number. Use this number to track your shipment and stay updated on its delivery status.