Return it through Courier Collection:

You may contact our Customer Care within 48hrs of having received the product and request a return/exchange (As per the policy mentioned above).We shall arrange for the products to be collected from the delivery address through courier and shall process the return/exchange subject to receipt of the products at our end in unused condition and in its original packaging along with the invoice, failing which return/ exchange or refund may not be possible.

For returns through courier collection; you will be given a docket number at the time of collecting the products, which is to be retained for future reference.

In the event that the return does not comply with the return policy of the THREADVIBE LIVING, you will not be entitled to any replacement or refund of the sums already paid to THREADVIBE LIVING and THREADVIBE LIVING reserves the right to withhold the sums already received.